Shipping & Returns
Free Shipping on Orders over $200 in the U.S.A.
Shipping is only $8.00 on U.S.A. orders under $200.
International Shipping is billed at exactly the cost charged by the shipping company. We do not charge extra for handling and packaging.
Returns
Please contact us for an RMA number before returning any parts. There is a 15% restocking fee and the parts may only be returned if the product is new resalable condition. There are no refunds on shipping costs.
If you received a wrong or damaged part please contact us for an RMA number so we may quickly assist you in remedying the situation. We will include the return shipping information with the RMA number.
Disclaimer: Our company exists to provide the best products available to qualified customers only. For security reasons, we do not sell our tools to the general public. Our customers include Towers, Locksmiths, Law Enforcement Agencies, Fire Departments, Automotive-related businesses and City Agencies. Our security process allows us to screen every order to ensure our products are sold only to establishments that need LEGAL entry into vehicles. We assume no responsibility for any damages by persons who obtain our tools illegally.
